News & views

What we are thinking about

Our own commentary on AI and IT consultancy, written for business owners rather than technologists — focused on what actually pays back.

AI Adoption

The 21-point gap between small firms and big business

Around 3.9 million of the UK’s smallest firms use no AI at all. The reasons have less to do with the technology than with trust, time, and having nobody to ask.

Milk Technology · 29 June 2026 · 3 min read

Read the full article →

Productivity

Ten working weeks a year, spent on admin

That is what small business owners in one survey reported losing to back-office work — most of it after hours. The case for AI at this size is about which hours you get back, and what you do with them.

Milk Technology · 31 July 2026 · 3 min read

Read the full article →

Cyber Resilience

Four in ten attacked. Two in ten ready.

The UK’s smallest firms are being attacked at close to the same rate as everyone else. What separates them is what happens next — and most have nothing written down.

Milk Technology · 22 August 2026 · 3 min read

Read the full article →

These are opinion pieces, not reporting

The articles on this page are Milk Technology’s own view. Where a piece is expanded into a full article it will carry a publication date and, where relevant, links to the sources behind any figures quoted.

Want to talk one of these through?

Tell us which topic is most relevant to your business and we can discuss it with you.